It’s not you, it’s me

Our client or employee gives us their reason for their discontentment – why they are leaving us. While we are disappointed to lose such a valuable client or employee, we reason, at least I know why and I can make adjustments…

So in our state of delusion, we make changes – we feel pretty good about our decisive action, we had market intelligence and we acted!

Come on, really?

How difficult is it to tell your long-time vendor that you are dropping them or for a long-time employee to “divorce” his employer. They want to let us down gently…tickle our ears and make us feel like everything is okay, it’s not your fault, it was just time for a change…

When we lose key clients or key employees it may be time to do some soul searching and dig deep. It may also be time to bring in a third party consultant that can help us truly discover what went wrong.

Put on your thickest skin, find out the real “whys,” and make real change that will help set a new and improved course for your company’s future.

 

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Providence Requires Action

If you didn’t have the guts to make that contact five years ago, that first project would have never been a reality.

If you never had that first project, how would they know you can solve such complex problems?

If you never solved their problem, you wouldn’t have such an enthusiastic advocate.

If you didn’t have them as an advocate, how would your new client have found you?

If they had not found you, where would you be today?

Delay no more – make that call.

Titles That I Get

Maybe it’s just me, but it seems the more creative the title someone has, the more I’m left scratching my head about what exactly it is they do…

Senior Creative Logistics Consultant
Knowledge Transfer Consultant – South Region
Midwest Compliance Promotion Officer

Hmmm….

Plumber – they do plumbing
Sales – they sell
Accountant – they do accounting
Engineer – they engineer

Now these I “get.”

If the company has to be creative in figuring out your title, maybe you better get serious about bringing some real value to the organization or you may find yourself with a new title.

OBO

Advertisement: “$500 Or Best Offer”

Haven’t you already admitted defeat? Haven’t you already said to the potential buyers, “it’s not worth $500, offer me less”?  I think it’s safe to say you have less than lofty expectations.

What about your professional services, do you have an OBO mentality? Do you go into the transaction believing you must discount your services in order to get someone to buy? Do you assume that you have to start discounting as a sales strategy?

That’s not good.

Professional service providers work very hard and are paid for their experience, knowledge, tactics, and ability to help organizations run more efficiently and profitably.

Stop discounting yourself.

We are good. We will save you money. We will help you increase effectiveness and efficiency. Here is my fee…and that is the best offer!

Decide on Something

What’s worse than making a bad decision? Making no decision.

The idea sounds great! Heck, you are even gaga about the idea and ready to go with the exciting idea, until you hear an opposing view – and then you abandon the thought…sigh, you lose your excitement.  And then…you hear another view that supports your original idea, now you are gaga again!  Only to be brought down by…

Get off the roller coaster.

No plan is perfect, no idea is without its drawbacks, but in execution of the plan you will learn, adjust, and make even better decisions in the future.

Gather information, seek counsel, contemplate, pray and do what you have to do to come to a decision.  But whatever you do, be decisive, be bold, and be firm!