Our “Word” is Earned – Good or Bad

“I’ll take care of that.”

At the moment you utter those words, those to whom you have made your promise will think one of two things:

  1. No he won’t.  He never gets anything done on time, and I need to plan accordingly.
  2. That’s a huge relief.  He will get it done, and he will get it done right.

Our “word” is known to our colleagues and clients, perhaps better than it is known to us.

So, is your word your bond, or is your word empty?

Your word is your reputation – guard it… jealously.



Don’t Tickle My Ears

Tickle my ears with valid sounding excuses about why one of our best clients decided to leave us in favor of a competitor.

Tickle my ears and rationalize why the rising star employee for which we had great hope, decided to give up on our company and leave for other opportunities.

Tickle my ears and tell me its okay that we are just surviving, after all everyone is just getting by these days.

Tickle my ears and tell me what I want to hear, tell me words of comfort and console me because if you told me the truth, I would have to face the brutal reality.  And that’s just not very pleasant.

If what you have been doing has not worked – then making excuses or ignoring the reality robs you of the opportunity to learn.  The value in experiencing difficult times is not just enduring it; the value comes from learning and making changes based on your experience.

Don’t tickle my ears, tell me truth – I truly want life more abundantly!

The Battle to Achieve Progress

The goals are well thought out, check.

The goals are clearly in the best interest of the organization, check.

If we achieve these goals, we will be a stronger organization as a result, check.

These are ethically-sound decisions, in line with the values of the organization and my own ethics, check.

And yet…I will guarantee that if you have developed your plan, and consistently and precisely execute your plan, you are going to have someone or many ones that will not be happy with your decisions along the way.

But honestly, that’s okay.

The goal is not to please everyone; that’s just a fool’s game.  Trying to please everyone will lead to no progress and failure as a leader.

That’s because some goals are going to require that people move outside of their comfort zone; this will likely be met with resistance and excuses.

Some goals are going to require that you invest time and money and you will face battles to spend either.

Some goals, well let’s face it – that’s just not how we do business here…

Being a leader isn’t about making easy decisions or popular decisions. When your decisions are well reasoned, well counseled, ethical & fair – designed to help your organization move toward the goal that you must meet – then go forward with confidence.

Who you are when you are alone, is who you are

The annual deer hunting trip with my family is always a great joy; time with my uncles, cousins, and now my son-in-law just kicking around in the woods.

At the conclusion of a four-mile hike one day I met everyone back at camp and someone asked me, “where’s your butt pad?”  This gel-filled pad allows us to sit down in the woods with a bit of comfort.  It’s usually dangling from our hunting suite with a little clip; obviously, my fell off somewhere along the way.  Dang, I would look for it the next morning.

Trekking along the two tracks I began to retrace my steps. Spotting it is not a problem, it, is like everything else is florescent orange.  But, we share the woods on the public land with dozens of other hunters, so anyone could have seen it and picked it up.

About a mile and half into my reverse journey from the day before I was getting discouraged, and then up ahead, I saw it hanging from a tree.  Another hunter had come across it and hung it in easy site for the absent minded hunter (me) to find. I was very happy to find my butt pad and etched in the dirt on the side of the two-track road, “THANK YOU.”

Honesty – it’s easy when everyone is looking, but what about when no one is looking?  Thankfully for me, the hunter that came across my prized portable derriere seat was genuinely honest, that is true integrity.


I believe it was Vince Lombardi who said, fatigue makes cowards of us all. 

Look, there are times when we have to push through and meet some pending deadlines – that is just a fact of life in any job.  But…sometimes when we are drained, the best thing we can do is pack-it-up and go home.

And if there is one thing I’ve learned for certain about me over the years it’s that a sure way for me to make bad decisions is to make tired decisions.

Rest for the mind, rest for the body, rest for the soul; it leads to much more rational and sound decisions.

Instant Credibility!

Do you want to gain instant credibility? 

Do you want to impress your friends, family members, members of the opposite sex…and even a prospect?

Are you ready for the magic words?

“I don’t know.”  No really, those are the magic words.  Nobody wants to talk to a know-it-all, besides there is no such thing besides there’s no such thing as a know-it-all;  there are just “I want you to think I know it all.”

When you master that – try these advance phrases, “You’re right” and “I’m sorry.”

Humble yourself! Be human.